The Portal Company
The Portal Company

Web Portals for Non-Profits

Charities, associations and non-profits come to us for portals that fit their organisations.

We are a UK Microsoft partner with years of experience building member, volunteer, and grant-funding portals, each connected to Dynamics 365, so teams spend less time on admin and more on the cause they exist to serve.

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Give People a Faster Way to Get Things Done

A portal enables your stakeholders to get what they need when it suits them, without waiting for your team to respond. Each online action updates your records immediately, so the same information never has to be entered twice.

For your organisation, that means fewer everyday requests to avoid backlogs, as people can conveniently self-serve through a single hub.

What a Portal Changes for Your Organisation

Lower
Running Costs

Self-service takes routine requests off your team, so limited resources stretch further across the work that matters.

Protect
Your Income

Easier online renewals, registrations, and payments mean fewer lapses and less revenue lost to admin friction.

Confident
Reporting

With activity captured in your CRM, you can show trustees, funders and your board what’s happening, backed by reliable data.

Room
To Grow

Add new services and support additional user groups as your organisation changes, without having to rebuild from scratch.

See a working portal before you commit

The example community portal below runs on sample data. These portals allow people to apply for grants, make donations, access support and resources and contribute to the community.

We can build a similar personalised prototype that lets you preview your portal before you commit. We take your processes, your terminology and scenarios, then present a working example you can test.

Our Portal Solutions for Non-Profits

  • Member Access

    Self-service for joining, renewals, payments and accessing member-exclusive resources.

  • Volunteer Coordination

    Sign-up, onboarding and scheduling that turn willing people into active, valued volunteers.

  • Grant & Funding Applications

    Forms that gather consistent detail, ready for your team to assess, screen and progress.

  • Community Forums

    Discussion spaces where people can share knowledge and offer support to one another.

  • Supporter & Donor Engagement

    Polls, benefits and shared resources that keep supporters close to your cause.

  • Event Registration

    Online bookings for your events, with attendee details captured in Dynamics 365.

  • Service Requests & Support

    A route for people to raise enquiries online and follow the progress of an open case.

  • Knowledge Base

    A searchable library of guides, documents and FAQs so people can find their own answers, any time of day.

Customer Success Story

Cycling UK upgraded its member experience with a web portal integrated with Microsoft Dynamics 365, giving the charity a connected view of its membership and a better way to engage.

“The quality of The Portal Company’s work has been impressive. They’ve created a web portal that will power exciting new opportunities for Cycling UK and its members into the future.””

IT Manager, Cycling UK

Why non-profits choose The Portal Company

See your portal before you commit. Tell us about your processes and what you need the portal to achieve, and we’ll build a working prototype.

We know the sector. We have delivered for charities, regulators and membership bodies, and understand the data protection and compliance obligations that accompany the handling of personal and sensitive information.

We take on bespoke portal projects. Our team has the capabilities to handle custom builds and connect your portal to the systems you already run.

Senior people based in the UK. You work with consultants and developers who have 15+ years of experience working with portals and Dynamics 365, with no offshore teams or inflated claims.

Our Microsoft portals expertise

We use Microsoft technology to create secure, data-powered websites that modernise processes and delight end users. Our portals are built using products that include:

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Power Pages

Customising adaptable templates to specific portal requirements while ensuring functionality and design finesse.

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Azure Blazor Apps

Offering vast customisation options for sophisticated portals, ensuring scalability, security, and comprehensive integration.

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Power Automate

Increasing scale and efficiency by triggering automated actions in response to portal interactions.

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Dynamics 365

Seamlessly integrating business processes between portals and Dynamics CRM, including cases, leads, contracts, and more.

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Power Apps

Connecting processes managed in other business apps with your portal, such as subscriptions, events, and registrations.

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Power BI

Enhancing self-service portals with dynamic, interactive data visualisations that offer insightful analytics.

Website Integrations

We use Microsoft cloud technology to connect portals with CRM, ERP, and other systems and third-party services to integrate data, automate processes, and simplify operations. These examples include:

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Non-Profit Portals: Frequently Asked Questions

Will the portal work with our Dynamics 365 CRM system?

Yes. We build on the Microsoft platform, which natively connects to Dynamics 365 and other model-driven apps, so the portal reads and writes to the records you already hold in Dataverse. For your other systems and data sources, we can integrate with them.

Can a portal fit a charity budget?

Yes. We focus the first phase on your highest-priority need, so the initial cost stays contained, and you commit more only as the portal proves its worth.

How quickly can we go live?

It depends on the scope, but we get a working portal into your hands early for testing, rather than holding everything back for one large launch. You see results sooner, and we refine from real use rather than assumptions.

How do you handle data protection and GDPR?

Our portals run on Microsoft’s cloud, with data encrypted in transit and at rest. Real-world security comes down to configuration: who can register, what each role sees, and how access is granted. We work through those decisions with you during scoping, which matters when you hold personal or sensitive information.

Can the portal grow as our organisation changes?

Yes. We build so you can add services and support new groups of users as your needs develop, without starting over. Many of our clients begin with one function and expand the portal as they see what their people use most.

Do you only work with large charities?

No. We work with organisations of different sizes, from membership bodies to smaller non-profits, and tailor each portal to the resources you have.

Discuss Your Project

Tell us what you want your portal to achieve, whether that is supporting members, coordinating volunteers or handling applications. Contact us for an initial conversation with a portal specialist.